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Privacy Policy

Last updated: September 2026

Second Chair respects your privacy and is committed to protecting your personal information. This privacy policy explains how I collect, use and look after your information when you visit this website, contact me or work with Second Chair.

Who I am

Second Chair is an independent business providing executive, marketing and strategic project support to founders and growing businesses.

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For the purposes of UK data protection law, Second Chair is the data controller for personal information collected through this website and in connection with my services.

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If you have any questions about this policy or how your information is used, you can contact me at:

debbie@second-chair.co.uk

Information I collect

Depending on how you interact with Second Chair, I may collect:

  • your name;

  • email address and telephone number;

  • company name and job title;

  • information you provide when making an enquiry;

  • correspondence between us;

  • information required to provide services to you;

  • billing and transaction information; and

  • technical information about how you use this website, including information collected through cookies and website analytics.

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I only collect information that is reasonably necessary to operate Second Chair and provide my services.

How I use your information

I may use your personal information to:

  • respond to enquiries;

  • discuss and provide my services;

  • prepare proposals and agreements;

  • manage client relationships and projects;

  • issue invoices and maintain business and financial records;

  • operate, maintain and improve this website;

  • understand how visitors use the website;

  • protect the security of the business and website; and

  • comply with legal, tax and regulatory obligations.

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Under UK data protection law, I need a lawful basis for processing your personal information.

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Depending on the circumstances, I may process your information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with a legal obligation, because you have given consent, or because I have a legitimate business interest in using the information and that interest does not override your rights and interests.

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My legitimate interests may include responding to business enquiries, managing client and prospective client relationships, operating Second Chair and improving my services.

Marketing

I do not currently operate an email marketing or newsletter list.

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I will not add you to a marketing mailing list simply because you contact Second Chair or make an enquiry.

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If I introduce email marketing in the future, I will update this policy and provide appropriate information and choices, including the ability to unsubscribe.

Who I share your information with

I do not sell your personal information. I may share personal information with trusted service providers where necessary to operate Second Chair.

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These may include:

  • Wix, which hosts and supports this website and provides website functionality and analytics;

  • Microsoft 365, if used for business email, documents and related services; and

  • professional advisers or service providers such as accountants, bookkeepers or other business software providers where required.

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I may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

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Some service providers may process information outside the UK. Where this happens, I will take appropriate steps to ensure relevant safeguards required by UK data protection law are in place.

How long I keep your information

I only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

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As a general guide:

  • enquiries that do not become clients: normally up to 12 months after our last contact;

  • client records and correspondence: normally for up to six years after the end of our working relationship, where appropriate for legal, contractual or business record-keeping purposes; and

  • financial and accounting records: for the period required by applicable tax and accounting laws.

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Some information may be retained for longer where I am legally required to do so or where reasonably necessary to establish, exercise or defend legal rights.

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When information is no longer required, I will delete or securely dispose of it.

Cookies and website analytics

This website uses cookies and similar technologies.

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Some cookies are necessary for the website to function correctly. Others may be used to understand how visitors use the website and help improve its performance.

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Second Chair currently uses Wix's website and analytics functionality.

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Where consent is required, non-essential cookies or similar technologies will only be used in accordance with the choices you make through the website's cookie controls.

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You can review or change your cookie preferences using the cookie controls available on the website.

Your rights

Depending on the circumstances, UK data protection law gives you rights over your personal information. These may include the right to:

  • request access to the personal information I hold about you;

  • ask for inaccurate or incomplete information to be corrected;

  • ask for your information to be deleted in certain circumstances;

  • ask me to restrict how your information is used;

  • object to certain uses of your information;

  • receive certain information in a portable format; and

  • withdraw your consent where I rely on consent to process your information.

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If you would like to exercise any of these rights, contact debbie@second-chair.co.uk.

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You also have the right to complain to the Information Commissioner's Office (ICO) if you have concerns about how your personal information has been handled.

Security

I take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

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However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Changes to this policy

I may update this privacy policy from time to time to reflect changes to Second Chair, the services I use or legal requirements.

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The latest version will always be available on this website.

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